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Uni-ram Corporation

Tel: 905-477-5911

Toll FREE: 1-800-417-9130

Fax: 905-477-8922

Email: sales@uniram.com

Address: 381 Bentley St, Markham, ON L3R 9T2

1 or 2 year warranty

Free Shipping to USA

Pay by Installments

Expert Support

Uni-ram Financing Program. Purchase Uni-ram Products And Pay in Installments.

Purchase Uni-ram Products And Pay in Installments.

With the Uni-ram financing program, it’s even easier to get the products you need.

3 Month Financing. Get the equipment you need with ease! Uni-ram now offers a 3-month interest-free payment plan.

No interest if paid in full within 3 months. Valid for all purchases on Eligible Products.

For more details, please review Uni-Ram Payment Plan Terms and Conditions.

Customers we proudly serve around the world

Free Shipping to US

Uni-ram is proud to offer free shipping to all customers within the United States on the purchase of Uni-ram Machines.
Please note: Free shipping excludes all parts, consumables, and accessories.

Important Shipping Terms:

Returned Orders: A 10% restocking fee will apply to all returned machines.
Shipping Charges: Unless otherwise specified under special conditions, all shipping costs for returns are the responsibility of the customer.
Transaction Fees: A 3% transaction fee will apply if the return is due to customer error or reasons not covered under special conditions.

Holiday Shipping Delays

Please be aware that due to the high volume of packages during the holiday season, UPS has informed us of potential delays between November 26th and January 1st.
During this time, 1-day and 2-day shipments cannot be guaranteed.
While Uni-ram remains committed to processing and shipping all orders promptly, we cannot be held responsible for delays caused by UPS or other shipping carriers.

Shipping Costs

Shipping charges are calculated based on the weight and size of the item(s).
To determine your shipping costs:

Add the item(s) to your Shopping Cart.
The shipping cost will be automatically displayed before checkout.
No credit card information is needed to view shipping costs—you can remove items anytime.

Note:

Shipments to international locations and oversized packages that require special freight are subject to additional charges.
If any shipping adjustments are needed, our customer service team will contact you before processing your order.

Returns Policy

Returns must be initiated within 30 calendar days of receiving your item.

To be eligible for a return:

The item must be unused, in its original packaging, and in the same condition as delivered.
Consumable items are non-returnable.

Return Process:

Email support@uniram.com with:
- Your order number
- The item number(s) you wish to return
- The reason for the return
We will provide you with an RGA (Return Goods Authorization) document for your reference.

Please note:

A 10% restocking fee will apply.
All shipping charges are the customer’s responsibility unless otherwise specified.
A 3% transaction fee will be applied for returns due to customer error.

Return Address:

Uni-ram Corporation
381 Bentley St, Markham,
Toronto, ON L3R 9T2, Canada

Damages

If your shipment arrives damaged:

Note the damage with the freight carrier immediately upon receipt.
If possible, refuse the shipment due to damage.
Report the damage to Uni-ram with supporting photos by emailing support@uniram.com.

Lost or Stolen Packages

If your order shows as delivered but you have not received it:

Contact customerservice@uniram.com or call +1 905-477-5911 immediately.
We will open an investigation with the shipping carrier, which may take up to 5 business days.
Once the courier confirms the parcel is lost, we will proceed with the next steps.

Note: Uni-ram is not liable for stolen packages once delivery is confirmed.

Shipping FAQs

1. What do I do if I receive damaged item(s)?
Take photos of the damaged product and email support@uniram.com with your order number. We will respond within 24 hours during business days.

2. I received the wrong item. What should I do?
Take photos of the item received and email sales@uniram.com with your order number. We will investigate and respond within 24 hours during business days.

3. How do I contact Uni-ram?

Phone: 905-477-5911
Toll-Free: 1-800-417-9133
Fax: 905-477-8922
Sales Inquiries: sales@uniram.com
Technical Support: support@uniram.com
Customer Service: customerservice@uniram.com
Address: 381 Bentley St, Markham, ON L3R 9T2, Canada
Website: https://uniram.com